Privacy Policy

Who counts as a minor

For the purposes of this Policy, a “minor athlete” is any athlete under 18 years of age. We may apply additional protections for athletes under 14 in line with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and other applicable Canadian privacy law.

What we collect about minor athletes

We collect only the information needed to deliver the coaching and team-management service:

• Name, date of birth, and team membership
• Athletic performance data the coach assigns or records: practice attendance, drill completions, effort ratings, and similar
• Coach observations and feedback recorded against the athlete
• Messages sent within NextStride between the athlete, their coach, and their linked parent(s)

We do not collect or use the following from minor athletes without separate, specific parental consent:

• Biometric data, health data beyond what a coach voluntarily records as an observation, or government-issued identifiers
• Photographs or video footage
• Location data beyond the team’s training venue context
• Marketing analytics or third-party advertising identifiers

How parental consent works

Before a minor athlete can use NextStride, a parent or legal guardian must:

1. Receive an invitation from the athlete’s coach (sent to the parent’s email address).
2. Create a NextStride parent account.
3. Review this Policy — including this section — and provide explicit consent on behalf of their child.

Only after this consent is recorded does NextStride send the athlete their own sign-in invitation. The athlete cannot create an account before the parent has consented.

Parent rights

Parents and legal guardians of minor athletes have the right to:

• Access all personal information NextStride holds about their child.
• Correct inaccurate or out-of-date information.
• Deletetheir child’s account and associated personal information at any time. (Deletion takes effect within 30 days; some records may be retained in anonymized form for legitimate analytics.)
• Withdraw consentat any time, which deactivates the child’s account.
• Receive a portable exportof their child’s data on request.

To exercise any of these rights, contact privacy@nextstride.ai. We respond to all parental requests within 30 days.

Visibility into coach communications

When a coach communicates one-on-one with a minor athlete inside NextStride, the athlete’s linked primary parent(s) are automatically included on the conversation as read-only participants. This is part of our “Rule of Two” safeguarding posture: a coach should not have private one-on-one digital communication with a minor athlete that is not observable by another adult.

Parents see the same conversation the athlete does, in real time, by signing into their parent account.

Visibility between teammates

By default, athletes only see their own workouts and progress. We give parents and athletes the option to opt in to teammate visibility, which makes the fact that the athlete completed a workout (the workout title and completion time only — never drills, notes, or effort ratings) visible to the athlete’s teammates on the same team. This powers a teammate activity feed and a weekly leaderboard.

For minor athletes, teammate visibility requires explicit parental consent in addition to the athlete’s own opt-in. A coach turning on this feature for the team does not by itself reveal any minor athlete’s activity — both the parent and the athlete must independently agree.

Parents can grant or revoke this consent at any time from their parent account under Privacy & consent. When you revoke consent, your child’s name and completions immediately disappear from teammates’ feeds and leaderboards. Past records are retained for the athlete’s own progress view; only the sharing with peers is reversed. Coaches can also turn the feature off team-wide, which has the same effect.

This consent is separate from the consent required to use NextStride at all (described above). Declining teammate visibility does not affect the athlete’s ability to use any other part of NextStride.

Data sharing

We do notsell minor athletes’ personal information. We share it only with:

• The coach(es) and staff of the team the athlete is registered with
• The linked parent(s)/guardian(s)
• Our hosting and infrastructure providers acting as data processors under contract (Supabase, Vercel, Resend, Sentry)
• Authorities, but only where required by law

Retention

We retain a minor athlete’s personal information for as long as the athlete is an active member of a team using NextStride, or until a parent withdraws consent and requests deletion, whichever comes first. After deletion, residual analytics may persist in anonymized form only.

Updates to this section

If we materially change how we handle minor athletes’ personal information, we will email the linked parent(s) and request renewed consent before continuing to use the changed practice.